End-Stage Renal Disease: Patient Satisfaction (Adapted from DiMatteo & Hays)
This is a tool used to evaluate patients' satisfaction with care.
Evaluation Tools - Satisfaction/Perception of Care
The End-Stage Renal Disease Workgroup of
Promoting Excellence in End-of-Life Care
Alvin H. Moss, MD, Chair
Authors: John Newmann, PhD, MPH and Susan Pfettscher, DNSc, RN
John Newmann, PhD, MPH
Health Policy Research & Analysis
1698 Chimney House Road
Reston, VA 20190
What this instrument is for:
The tool can be given to patients for them to complete while they are undergoing a dialysis treatment. It can be used to identify patients' satisfaction with the professionalism of nephrologists and dialysis staff.
end stage renal disease
To use this tool:
You may print and copy this tool for your own use from this site. Please credit source.
DiMatteo MR, Hays R. "The significance of Patients' Perceptions of Physician Conduct: A Study of Patient Satisfaction in a Family Practice Center." J Community Health, 6:18-34, 1980.
To view this tool:
To view the tool in your browser left-click on the link below. To download to your computer right-click on the link and select "Save Target As."
PDF87 KB / 2 pages
Posted August 1, 2003
End Stage Renal Disease Workgroup overview page
Promoting Excellence in End-of-Life Care was a national program of the Robert Wood Johnson Foundation dedicated to long-term changes in health care institutions to substantially improve care for dying persons and their families. Visit PromotingExcellence.org for more resources.